Housekeeping NC II

Housekeeping NC II qualification consists of competencies that a person must achieve to prepare guest rooms, clean public areas and equipment, provide housekeeping services, provide valet services, handle intoxicated guest, and laundry linen and guest clothes to a range of accommodation services.

To attain the National Qualification of Housekeeping NC II, the candidate may apply for assessment in any accredited Assessment Centers, and must demonstrate competence in all units/clusters of core units of the Qualification.

A person who has achieved this qualification is competent to be employed as a Junior Cleaner, Assistant Cleaner, Assistant Public Area Cleaner, Cleaner, Public Area Cleaner, Attendant, Room/Cabin Attendant/Room Maid, Laundry Attendant, Housekeeping Attendant and Butler.

Provide Housekeeping Services to Guests covers skills and knowledge required to provide a range of general housekeeping services to guests.

This self-paced course is one of the competencies in Housekeeping NC II.

Guest Room Attendant Servicing covers skills and knowledge required from housekeeping attendants. This course focuses on cleaning and preparing rooms for incoming guests in a commercial accommodation establishment.

This self-paced course is one of the competencies in Housekeeping NC II.


Valet Servicing covers skills and knowledge required to provide valet/butler services in a commercial accommodation establishment.

This self-paced course is one of the competencies in Housekeeping NC II.


Laundry Servicing covers skills and knowledge required to work in an "on-premise" laundry section in a commercial accommodation establishment.

This self-paced course is one of the competencies in Housekeeping NC II.


Public Area Attendant Servicing covers skills and knowledge required in cleaning public area facilities and equipment. It includes selecting and setting up of equipment and materials, cleaning dry and wet areas, and maintaining and storing cleaning equipment and materials.

This self-paced course is one of the competencies in Housekeeping NC II.