Food and Beverage Services NC II

Food and Beverage Services NC II qualification consists of competencies that a person must achieve to provide food and beverage service to guests in various food and beverage service facilities. To attain the National Qualification of Food and Beverage Services NC II, the candidate may apply for assessment in any accredited Assessment Centers, and must demonstrate competence in all units/clusters of core units of the Qualification. 

A person who has achieved this qualification and awarded National Certificate (NC) is competent to be employed as Bus Boy, Room AttendantWaiter and Food and Beverage Service Attendant.

Bus Boy Servicing covers knowledge, skills and attitudes required to buss out and clean soiled dishes. 

This self-paced course is one of the competencies in Food and Beverage Services NC II.

Room Attendant Servicing covers knowledge, skills, and attitudes required to receive and handle guest concerns, promote food and beverage products, and provide room services to guests.

This self-paced course is one of the competencies in Food and Beverage Services NC II.


Waiter Servicing covers knowledge, skills, and attitudes required to receive and handle guest concerns, promote food and beverage products, prepare dining room/restaurant area for service, and take orders.

This self-paced course is one of the competencies in Food and Beverage Services NC II.