Communication

This course provides learners with the essential knowledge, skills and attitudes to communicate effectively in the workplace. It covers how to obtain and share information with various sources, use different communication media, and complete common work-related documents. In this course, you will be able to practice using electronic tools and forms to support clear and accurate workplace communication.

This course provides the knowledge, skills, and attitudes needed for effective workplace communication. It covers principles of communication, active listening, and proper workplace etiquette, while emphasizing understanding messages, addressing communication barriers, and following written notices and organizational guidelines to perform duties accurately and responsibly.